Course

Supporting Neurodivergent Guests And Colleagues

Pacific Autism Family Network (PAFN) & DR. FAKHRI SHAFAI

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Do you work in customer service? Learning how to support your customers and colleagues who are on the autism spectrum and/or have an intellectual disability can go a long way to making better interactions for everyone.



In this course, we describe autism and other neurodivergencies, typical reasons that your customers may become overwhelmed, support strategies to quickly de-escalate situations, and a discussion of how you can better work with and support your neurodivergent colleagues. This course takes between 90-120 minutes.

 

 

Click here to take the course !

 

 

Photo by Dan Burton on Unsplash

 

 

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Keywords Across Canada , Developmental Disabilities (DD) , Employment , Pacific Autism Family Network , Self-advocate author or contributor